Initial Setup for Android (App Version 4.1.4 and Earlier)
・For app version 4.1.4 and earlier, the initial setup described on this page is required.
Completing the initial setup will allow you to use the app.
Setup Steps
- Go to Settings > Apps & notifications > TrustLogin > Advanced, and turn on Allow displaying over other apps.
- Allow TrustLogin to be used via Accessibility.
Go to Settings > Accessibility > TrustLogin > Use service, and turn it on.
Initial Setup for Android (App Version 4.1.5 and Later)
・For app version 4.1.5 and later, this initial setup is optional (permission-based).
Please turn it ON/OFF from the settings menu within the app.
Note: If you only use the in-app browser of the TrustLogin app, you do not need to enable this setting.
Please follow this procedure only if you use auto-fill outside of the TrustLogin app
(in a standard browser or third-party apps).
Setup Steps
- Log in to the TrustLogin app and tap "Settings".
- Turn ON the toggle for "Allow Accessibility".
- A confirmation screen will appear. Tap "Enable".
- You will be taken to the Android settings screen. Tap "TrustLogin".
- Turn on "Use TrustLogin".
- On the confirmation screen, tap "Allow".
- Confirm that the toggle is turned on.
- Return to the TrustLogin app, go to Settings, and turn on the toggle for "Allow display over other apps".
- On the confirmation screen, tap "Enable".
- You will be taken to the Android settings screen. Tap "TrustLogin".
- Turn on "Display over other apps".
- Return to the TrustLogin app again and confirm that the setting is turned ON.
Note: The following are the third-party Android apps in which TrustLogin's login feature is available. (Other apps can also be used with Chrome.)
Adobe Acrobat Reader
Amazon Shopping
Chatwork
Cookpad
Dropbox
Eight
Evernote
Facebook
Facebook Lite
Facebook Messenger
freee
Gmail
Google
Google Analytics
Google Classroom
Google Docs
Google Drive
Google Earth
Google Keep
Google Maps
Google News
Google Photo
Google Slides
Google Spreadsheets
Google ToDo List
Google Translate
Instagram
Kindle
LINE WORKS
LINE@
LinkedIn SlideShare
Microsoft Excel
Microsoft Office Lens
Microsoft OneDrive
Microsoft OneNote
Microsoft Outlook
Microsoft PowerPoint
Microsoft SharePoint
Microsoft Teams
Microsoft To Do
Microsoft Word
Pinterest
Pocket
Sansan
Trello
Tumblr
Twitter
Wantedly People
Workplace by Facebook
Wunderlist
Yahoo! Finance
Yahoo! JAPAN
Yahoo! Mail
Yahoo! MAP
Yahoo! News
Yahoo! Transit
Yahoo! Weather
Yammer
YouTube
Renraku Torerukun
Frequently Asked Questions
Q1) I can't log in after updating the app.
A) We apologize for the inconvenience. Please uninstall the app, reinstall it, and then try logging in again.
Q2) A warning to download the app still appears even after installing it.
A) Checking "Don't show again" will stop the warning from appearing.
Q3) The message "The app is hiding the permission request, so the system can't verify your response" appears, and I am unable to complete the initial setup.
A) An app other than TrustLogin may be blocking the setting change. If you have an app with a screen overlay feature installed, please try temporarily disabling it to see if that allows you to make the change.