Changing Your Password and Secret Question

Note: If you've forgotten your password and can't log in to TrustLogin,
 you'll need to either reset your password yourself or ask your administrator to reset it for you.

Note: If you've forgotten your secret question and can't log in, you'll need to
 ask your administrator to reset your password.

Note: Certain character strings, such as specific passwords, may be mistakenly
 identified as similar to a cross-site scripting attack, resulting in a 403 error. If this error occurs, please try changing your password using a
 different character string.

How to Change

  1. Log in to TrustLogin and open "Profile" on My Page.

    pw01.png

  2. You can change your password and your secret question and answer from "Change Password" and "Change Secret Question and Answer," respectively.

    pw02.png


Changing Your Password

▼ Watch this video for instructions on how to change your password

  1. Enter your "Current Password" and "New Password," then click the "Change" button to update it.

    pw03.png
  2. After your password is updated, you'll be taken to the login screen, so you'll need to log in again with your new password.


Changing Your Secret Question and Answer

▼ Watch this video for instructions on how to change your secret question


  1. Enter the "Secret Question" and "Secret Answer" you want to change, then click "Change."

    pw04.png

  2. A TrustLogin password entry window will appear.
    Enter your password and click the "Complete" button to finish the update.

    pw05.png


Changing Your Password and Secret Question

Note: If you've forgotten your password and can't log in to TrustLogin,
 you'll need to either reset your password yourself or ask your administrator to reset it for you.

Note: If you've forgotten your secret question and can't log in, you'll need to
 ask your administrator to reset your password.

Note: Certain character strings, such as specific passwords, may be mistakenly
 identified as similar to a cross-site scripting attack, resulting in a 403 error. If this error occurs, please try changing your password using a
 different character string.

How to Change

  1. Log in to TrustLogin and open "Profile" on My Page.

    pw01.png

  2. You can change your password and your secret question and answer from "Change Password" and "Change Secret Question and Answer," respectively.

    pw02.png


Changing Your Password

▼ Watch this video for instructions on how to change your password

  1. Enter your "Current Password" and "New Password," then click the "Change" button to update it.

    pw03.png
  2. After your password is updated, you'll be taken to the login screen, so you'll need to log in again with your new password.


Changing Your Secret Question and Answer

▼ Watch this video for instructions on how to change your secret question


  1. Enter the "Secret Question" and "Secret Answer" you want to change, then click "Change."

    pw04.png

  2. A TrustLogin password entry window will appear.
    Enter your password and click the "Complete" button to finish the update.

    pw05.png