Note: If you've forgotten your password and can't log in to TrustLogin,
you'll need to either reset your password yourself or ask your administrator to reset it for you.
Note: If you've forgotten your secret question and can't log in, you'll need to
ask your administrator to reset your password.
Note: Certain character strings, such as specific passwords, may be mistakenly
identified as similar to a cross-site scripting attack, resulting in a 403 error. If this error occurs, please try changing your password using a
different character string.
How to Change
-
Log in to TrustLogin and open "Profile" on My Page.
- You can change your password and your secret question and answer from "Change Password" and "Change Secret Question and Answer," respectively.
Changing Your Password
▼ Watch this video for instructions on how to change your password
- Enter your "Current Password" and "New Password," then click the "Change" button to update it.
- After your password is updated, you'll be taken to the login screen, so you'll need to log in again with your new password.
Changing Your Secret Question and Answer
▼ Watch this video for instructions on how to change your secret question
- Enter the "Secret Question" and "Secret Answer" you want to change, then click "Change."
- A TrustLogin password entry window will appear.
Enter your password and click the "Complete" button to finish the update.