A TrustLogin account is required to use the mobile app.
If you already have an account, please log in.

If you do not have a login account, please complete initial registration (free) on a PC and register the login information for the apps you use before using the mobile app.

There are two types of TrustLogin mobile apps: "TrustLogin" and "TrustLogin Classic".

Differences Between "TrustLogin" and "TrustLogin Classic"

For Customers Using the iOS Version (iOS 15.6 and Later)

Note: Please install and use the latest version of the mobile app.

https://apps.apple.com/jp/app/id1454331597

Be sure to complete the following two steps before use.

Step 1. iOS Preliminary Settings >

Step 2. Select TrustLogin in Apps or Browsers >

Video instructions are available here

Step 1. iOS Preliminary Settings

To perform single sign-on in your browser, you need to configure password auto-fill.
Go to Settings > Passwords & Accounts > AutoFill Passwords > and turn on TrustLogin.

Step 2. Using AutoFill in Apps and Browsers

Note: If the following screen appears after logging in to the app, check "Don't show again" and close it by tapping "×". (This appears only the first time; it will not be shown afterward.)

① When Logging In from the App List
Log in to the app and tap "My Page" to open the app list. Select the target page, then tap the "Use "○○○"" button.

② When Using AutoFill on an Open Page
If TrustLogin has information matching the domain of the page you opened, a suggestion will appear directly in the QuickType bar. If there are multiple matching suggestions, they will appear in the list that shows immediately after tapping the key icon in the QuickType bar.

Step 3. Using Touch ID/Face ID

Authentication using Touch ID/Face ID is performed when you use single sign-on. Requiring Touch ID/Face ID for AutoFill makes authentication more secure.

This setting is turned ON by default. If you do not want to use Touch ID/Face ID, turn it OFF using the steps below.

■ For AutoFill from the QuickType bar on an open page:
Settings > Face ID & Passcode (Touch ID & Passcode) > AutoFill Passwords
■ For single sign-on from the TrustLogin app's list view:
Settings > Face ID & Passcode (Touch ID & Passcode) > Other Apps

Filtering BASIC Authentication from the App List

When selecting the ID/password to auto-fill from the app list in a browser app, you can filter to show only BASIC authentication entries.

Since iOS cannot filter BASIC authentication sites by domain, all apps would normally be displayed. This feature limits the displayed apps to BASIC authentication only, saving you the trouble of selecting from a large number of apps.

Optional Features

Various TrustLogin optional features are supported as login options.

• Active Directory Integration
• External IdP Integration
• IP Address Restriction
• One-Time Password
• Client Authentication
• SCIM IdP Integration

When You Cannot Log In to Your Account or Use Single Sign-On in the Browser

In rare cases, a 404 page may appear when you tap an account in "Select Account." If this happens, follow the steps below.

1. Uninstall "TrustLogin."
2. Restart iOS.
3. Reinstall "TrustLogin."
4. From a browser app, go to this address (https://mobile.trustlogin.com).

5. Drag the displayed 404 page screen downward and tap "Open."

   
6. Log in again from the "TrustLogin" mobile app.

If the above steps do not resolve the login issue, please contact us via Contact Us.