TrustLogin provides information about maintenance and outages through the following methods.
1. Posting on the Maintenance and Outage Page
When maintenance is performed or an outage occurs, information is posted on the following page.
Content posted:
- Notice of scheduled maintenance
- Outage notifications / Investigation status / Recovery status / Cause and countermeasures
Updates to the announcement page, including outage and maintenance information, are also distributed via RSS feed.
By integrating with various tools and services that support RSS feeds, you can receive update notifications.
RSS feed URL:
https://news.trustlogin.com/rss/feed/
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Integration example (Slack)
You can receive update notifications by integrating with an RSS app.
Reference (external site): Adding an RSS feed to Slack
2. Email Notification to Administrators
For administrators using the SSO Pro or SSO Pro + SaaS Management plans,
maintenance and outage information is sent by email.
Related FAQ: Please tell me about the email notifications sent for maintenance or outage notices
3. Posts on X (formerly Twitter)
Outage and maintenance information is posted on the following official X account.
If you want to check information in real time, we recommend following this account.
Official account: GMO TrustLogin Maintenance/Outage Information (@GMOTLinfo) on X
4. Contacting Support
If you suspect a service outage, or if an issue occurs that is not listed on the announcement page, please contact our support desk.
Support desk: Does GMO TrustLogin offer support?
Please also check here before contacting us.