How to Configure SAML Authentication for desknet's NEO (Mobile Version)

Item

Details

Pre-check

  • Prior configuration in desknet's NEO is required.
  • You must register the same email address as TrustLogin for the "Login ID" in desknet's NEO.
  • For the latest configuration steps, please refer to the manual provided by desknet's NEO.
Name ID Email address
Custom attribute Note: For how to configure a custom attribute, see here
SP Configuration Configured by the Administrator
Request SP to configure
Provisioning API-based Provisioning supported (account management available in TrustLogin)
SAML JIT Provisioning supported (account management available in TrustLogin; user deletion not supported)
None (accounts created in each system)
Access Method SP-Initiated SSO
IdP-Initiated SSO
Device Compatibility PC - Browser
PC - Desktop App
iOS - Default Browser (Safari)
iOS - TrustLogin Mobile App In-App Browser
iOS - Native App
Android - Default Browser (Chrome)
Android - TrustLogin Mobile App In-App Browser
Android - Native App
SAML Authentication Scope Enabled for all users (SAML authentication only)
Enabled for all users (both SAML authentication and password authentication available)

Notes

  • Initial setup is required to use SAML authentication with desknet's NEO.
    For instructions, please see here.
  • This manual describes the steps for SSO using the mobile browser and app version of desknet's NEO. For the PC version SSO configuration steps, please see here.
  • This manual was verified using desknet's NEO V9.5 R1.1.
  • If you are using Client Authentication, SSO is not available on the iOS and Android native apps.

Table of Contents:

TrustLogin Admin Page Settings

desknet's NEO Settings

TrustLogin Admin Page Settings (Continued)

TrustLogin User Settings

Native App Login Method

TrustLogin Admin Page Settings

  1. Log in to TrustLogin, open the "Admin Page > App" menu, and click the "Register App" button in the upper right of the screen.
    01.png
  2. Search in the "Register Company App" screen and select "desknet's NEO Mobile Version (SAML)".
    2026-02-16_16-21-07.png
  3. Note down the "Identity Provider URL" and "Issuer/Entity ID" under "Identity Provider Information", and download the certificate from "Get Certificate".
    03 (1).png

Now proceed to the desknet's NEO configuration. Please open desknet's NEO in a separate window.

desknet's NEO Settings

  1. Log in as the system administrator, and open the edit screen from "Not Used" under SAML Authentication Integration Settings (Mobile Version).
    2026-02-16_11-54-245.png
  2. Change "SAML Authentication Integration" under "SAML Authentication Integration Settings (Mobile Version)" to "Used", and register the information you noted down in step 3 of "TrustLogin Admin Page Settings" above as follows.

    Access URL to NEO Enter the access URL for the mobile browser version of desknet's NEO, up to "dneosp"
    Example access URL: https://servername.domain.com/cgi-bin/dneosp/dneosp.cgi
    Access URL The "Identity Provider URL" you noted down from TrustLogin
    SP Entity ID The "Issuer/Entity ID" you noted down from TrustLogin
    X.509 Certificate The certificate you downloaded from TrustLogin


    2026-02-16_16-24-34.png

  3. Click "Change" to complete the registration. Note down the "Access URL to NEO" shown on the SAML authentication settings screen you return to.
    2026-02-16_16-26-21.png

Now return to the TrustLogin Admin Page.

TrustLogin Admin Page Settings (Continued)

  1. Enter the following information in "Service Provider Settings".

    Login URL The "Access URL to NEO" you noted down in step 3 of "desknet's NEO Settings" above
    Example: https://(server IP address or hostname)/cgi-bin/dneosp/zsaml.cgi
    Entity ID Up to the domain name portion of the access URL
    Example: http://(server IP address or hostname)
    ACS URL for Service The "Access URL to NEO" you noted down in step 3 of "desknet's NEO Settings" above
    Example: https://(server IP address or hostname)/cgi-bin/dneosp/zsaml.cgi


    2026-02-16_14-28-19.png

  2. Click the "Register" button in the upper right to complete.

TrustLogin User Settings

① When a User Adds the App from My Page

Note: The SAML app must be configured by an administrator in advance.

  1. On "My Page", click the "Add App" button.
  2. On the "Register App" screen, select "desknet's NEO Mobile Version (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter it and click the "Register" button.
  4. Click the app on "My Page" or in the "Extension", and check that login succeeds.

② When an Administrator Adds Members

  1. Search for the "desknet's NEO Mobile Version (SAML)" app in the "Admin Page > App" menu and click on it.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.

Native App Login Method

  1. Click the profile icon in the upper right of desknet's NEO and open "Mobile App Information".
    Note: If "Display login QR code for SAML authentication" is shown below the QR code, click it to open the QR code for SAML authentication.
    2026-02-16_16-40-43.png
  2. Open the login screen of the desknet's NEO mobile app, and tap the QR code icon next to "Connection URL".
    (9).png
  3. Scan the QR code opened in step 1 with the camera.
  4. Once scanned with the camera, the "Connection URL" will be populated. Tap "Log in" to log in via SSO.
    (10).png

How to Configure SAML Authentication for desknet's NEO (Mobile Version)

Item

Details

Pre-check

  • Prior configuration in desknet's NEO is required.
  • You must register the same email address as TrustLogin for the "Login ID" in desknet's NEO.
  • For the latest configuration steps, please refer to the manual provided by desknet's NEO.
Name ID Email address
Custom attribute Note: For how to configure a custom attribute, see here
SP Configuration Configured by the Administrator
Request SP to configure
Provisioning API-based Provisioning supported (account management available in TrustLogin)
SAML JIT Provisioning supported (account management available in TrustLogin; user deletion not supported)
None (accounts created in each system)
Access Method SP-Initiated SSO
IdP-Initiated SSO
Device Compatibility PC - Browser
PC - Desktop App
iOS - Default Browser (Safari)
iOS - TrustLogin Mobile App In-App Browser
iOS - Native App
Android - Default Browser (Chrome)
Android - TrustLogin Mobile App In-App Browser
Android - Native App
SAML Authentication Scope Enabled for all users (SAML authentication only)
Enabled for all users (both SAML authentication and password authentication available)

Notes

  • Initial setup is required to use SAML authentication with desknet's NEO.
    For instructions, please see here.
  • This manual describes the steps for SSO using the mobile browser and app version of desknet's NEO. For the PC version SSO configuration steps, please see here.
  • This manual was verified using desknet's NEO V9.5 R1.1.
  • If you are using Client Authentication, SSO is not available on the iOS and Android native apps.

Table of Contents:

TrustLogin Admin Page Settings

desknet's NEO Settings

TrustLogin Admin Page Settings (Continued)

TrustLogin User Settings

Native App Login Method

TrustLogin Admin Page Settings

  1. Log in to TrustLogin, open the "Admin Page > App" menu, and click the "Register App" button in the upper right of the screen.
    01.png
  2. Search in the "Register Company App" screen and select "desknet's NEO Mobile Version (SAML)".
    2026-02-16_16-21-07.png
  3. Note down the "Identity Provider URL" and "Issuer/Entity ID" under "Identity Provider Information", and download the certificate from "Get Certificate".
    03 (1).png

Now proceed to the desknet's NEO configuration. Please open desknet's NEO in a separate window.

desknet's NEO Settings

  1. Log in as the system administrator, and open the edit screen from "Not Used" under SAML Authentication Integration Settings (Mobile Version).
    2026-02-16_11-54-245.png
  2. Change "SAML Authentication Integration" under "SAML Authentication Integration Settings (Mobile Version)" to "Used", and register the information you noted down in step 3 of "TrustLogin Admin Page Settings" above as follows.

    Access URL to NEO Enter the access URL for the mobile browser version of desknet's NEO, up to "dneosp"
    Example access URL: https://servername.domain.com/cgi-bin/dneosp/dneosp.cgi
    Access URL The "Identity Provider URL" you noted down from TrustLogin
    SP Entity ID The "Issuer/Entity ID" you noted down from TrustLogin
    X.509 Certificate The certificate you downloaded from TrustLogin


    2026-02-16_16-24-34.png

  3. Click "Change" to complete the registration. Note down the "Access URL to NEO" shown on the SAML authentication settings screen you return to.
    2026-02-16_16-26-21.png

Now return to the TrustLogin Admin Page.

TrustLogin Admin Page Settings (Continued)

  1. Enter the following information in "Service Provider Settings".

    Login URL The "Access URL to NEO" you noted down in step 3 of "desknet's NEO Settings" above
    Example: https://(server IP address or hostname)/cgi-bin/dneosp/zsaml.cgi
    Entity ID Up to the domain name portion of the access URL
    Example: http://(server IP address or hostname)
    ACS URL for Service The "Access URL to NEO" you noted down in step 3 of "desknet's NEO Settings" above
    Example: https://(server IP address or hostname)/cgi-bin/dneosp/zsaml.cgi


    2026-02-16_14-28-19.png

  2. Click the "Register" button in the upper right to complete.

TrustLogin User Settings

① When a User Adds the App from My Page

Note: The SAML app must be configured by an administrator in advance.

  1. On "My Page", click the "Add App" button.
  2. On the "Register App" screen, select "desknet's NEO Mobile Version (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter it and click the "Register" button.
  4. Click the app on "My Page" or in the "Extension", and check that login succeeds.

② When an Administrator Adds Members

  1. Search for the "desknet's NEO Mobile Version (SAML)" app in the "Admin Page > App" menu and click on it.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.

Native App Login Method

  1. Click the profile icon in the upper right of desknet's NEO and open "Mobile App Information".
    Note: If "Display login QR code for SAML authentication" is shown below the QR code, click it to open the QR code for SAML authentication.
    2026-02-16_16-40-43.png
  2. Open the login screen of the desknet's NEO mobile app, and tap the QR code icon next to "Connection URL".
    (9).png
  3. Scan the QR code opened in step 1 with the camera.
  4. Once scanned with the camera, the "Connection URL" will be populated. Tap "Log in" to log in via SSO.
    (10).png