How to Configure SAML Authentication for RemoteView

Item

Details

Prerequisites

  • Advance configuration on the RemoteView side is required.

  • You must create an account in RemoteView using the same email address as your TrustLogin account.

  • For the latest setup instructions, please refer to the manual provided by RemoteView.

Name ID

Email address

Custom attribute Note: For instructions on setting up a custom attribute, see here

SP-Side Configuration

Configured by the administrator

Request the SP to configure this

Provisioning

Supports provisioning via API (account management possible in TrustLogin)

Supports SAML JIT provisioning (account management possible in TrustLogin; user deletion not possible)

None (accounts are created individually in each system)

Access Method

SP-Initiated SSO

IdP-Initiated SSO

Verified Operation by Device

PC - Browser

PC - Desktop App

iOS - Standard Browser (Safari)

iOS - TrustLogin Mobile App Internal Browser

iOS - Native App

Android - Standard Browser (Chrome)

Android - TrustLogin Mobile App Internal Browser

Android - Native App

SAML Authentication Scope

Enabled for all users (SAML authentication only)

Other: Users (both SAML authentication and password authentication available); Administrators (password authentication only)

Remarks

  • Email address verification must be completed to use SSO.
  • A single TrustLogin Company ID cannot be shared and used across multiple RemoteView Company IDs.
  • Multiple IdPs cannot be registered under a single RemoteView Company ID.
  • If client authentication is configured, SSO is not available in the mobile app.

Table of Contents:

Configuring the TrustLogin Admin Page

Configuring RemoteView

Configuring TrustLogin Users

How to Log In

Configuring the TrustLogin Admin Page

  1. Log in to TrustLogin, open the "Admin Page > Apps" menu, and click the "Register App" button in the upper right of the screen.
    01.png

  2. On the "Register Corporate App" screen, search for and select "RemoteView (SAML)".
    02.png

  3. Download the metadata by clicking the "Download Metadata" button under "Identity Provider Information".
    03.png

  4. In "Service Provider Settings", enter your "TrustLogin Company ID" in the "ACS URL to the Service" field.
    04.png

  5. Save by clicking the "Register" button.

Configuring RemoteView

  1. Log in with an administrator account, and open the "Environment Settings" > "Common/Security Settings" > "SSO Integration Settings" item. Configure each item as follows.
    SSO Integration Select "Use for All"
    Identity Provider Select "GMO TRUST LOGIN"
    Upload metadata File Upload the "metadata" obtained from TrustLogin
    Tenant ID Your TrustLogin "Company ID"

    05.png

  2. Click the "Apply" button to save the settings.

Note: When the metadata is loaded successfully, the "Logout Page URL" will be automatically populated; however, the single logout function has not yet been implemented (as of June 2025). As a result, please be aware that logging out of RemoteView will display a SAML error.

Configuring TrustLogin Users

① When a User Adds the App from My Page

  1. On "My Page", click the "Add App" button.
  2. On the "Register App" screen, select "RemoteView (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter a new one, then click the "Register" button.

② When an Administrator Adds Members

  1. In the "Admin Page > Apps" menu, search for and click the "RemoteView (SAML)" app.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.

How to Log In

① When Logging In Using "RemoteView (SAML)"

When you launch "RemoteView (SAML)" from TrustLogin's My Page or the browser extension, you will be taken to the RemoteView login screen. Click "Log in with SSO", enter your email address on the next screen, and click the "Confirm" button to complete the login.06.png

07.png


② When Using the Auxiliary App

We also provide an auxiliary app that lets you skip the steps of clicking "Log in with SSO" and entering your email address, as described in the login behavior in ①. Please register the "[For SAML Auxiliary Use] RemoteView" app to use it.
Note: The auxiliary app can only be used in a PC browser.


Add the app using the same procedure as a normal app registration, either as the administrator or by the user themselves.

08.png

② When Using the Mobile App

  1. Launch the mobile app, click "Log in with SSO", enter your email address on the next screen, and click the "Confirm" button.
    09.PNG 10.PNG


  2. You will be taken to the TrustLogin authentication screen. Once you complete authentication, the login will be finished.
    11.PNG

    Note: If the screen does not display correctly after authentication, please log in again.
    Note: If client authentication is configured, SSO is not available in the mobile app.

How to Configure SAML Authentication for RemoteView

Item

Details

Prerequisites

  • Advance configuration on the RemoteView side is required.

  • You must create an account in RemoteView using the same email address as your TrustLogin account.

  • For the latest setup instructions, please refer to the manual provided by RemoteView.

Name ID

Email address

Custom attribute Note: For instructions on setting up a custom attribute, see here

SP-Side Configuration

Configured by the administrator

Request the SP to configure this

Provisioning

Supports provisioning via API (account management possible in TrustLogin)

Supports SAML JIT provisioning (account management possible in TrustLogin; user deletion not possible)

None (accounts are created individually in each system)

Access Method

SP-Initiated SSO

IdP-Initiated SSO

Verified Operation by Device

PC - Browser

PC - Desktop App

iOS - Standard Browser (Safari)

iOS - TrustLogin Mobile App Internal Browser

iOS - Native App

Android - Standard Browser (Chrome)

Android - TrustLogin Mobile App Internal Browser

Android - Native App

SAML Authentication Scope

Enabled for all users (SAML authentication only)

Other: Users (both SAML authentication and password authentication available); Administrators (password authentication only)

Remarks

  • Email address verification must be completed to use SSO.
  • A single TrustLogin Company ID cannot be shared and used across multiple RemoteView Company IDs.
  • Multiple IdPs cannot be registered under a single RemoteView Company ID.
  • If client authentication is configured, SSO is not available in the mobile app.

Table of Contents:

Configuring the TrustLogin Admin Page

Configuring RemoteView

Configuring TrustLogin Users

How to Log In

Configuring the TrustLogin Admin Page

  1. Log in to TrustLogin, open the "Admin Page > Apps" menu, and click the "Register App" button in the upper right of the screen.
    01.png

  2. On the "Register Corporate App" screen, search for and select "RemoteView (SAML)".
    02.png

  3. Download the metadata by clicking the "Download Metadata" button under "Identity Provider Information".
    03.png

  4. In "Service Provider Settings", enter your "TrustLogin Company ID" in the "ACS URL to the Service" field.
    04.png

  5. Save by clicking the "Register" button.

Configuring RemoteView

  1. Log in with an administrator account, and open the "Environment Settings" > "Common/Security Settings" > "SSO Integration Settings" item. Configure each item as follows.
    SSO Integration Select "Use for All"
    Identity Provider Select "GMO TRUST LOGIN"
    Upload metadata File Upload the "metadata" obtained from TrustLogin
    Tenant ID Your TrustLogin "Company ID"

    05.png

  2. Click the "Apply" button to save the settings.

Note: When the metadata is loaded successfully, the "Logout Page URL" will be automatically populated; however, the single logout function has not yet been implemented (as of June 2025). As a result, please be aware that logging out of RemoteView will display a SAML error.

Configuring TrustLogin Users

① When a User Adds the App from My Page

  1. On "My Page", click the "Add App" button.
  2. On the "Register App" screen, select "RemoteView (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter a new one, then click the "Register" button.

② When an Administrator Adds Members

  1. In the "Admin Page > Apps" menu, search for and click the "RemoteView (SAML)" app.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.

How to Log In

① When Logging In Using "RemoteView (SAML)"

When you launch "RemoteView (SAML)" from TrustLogin's My Page or the browser extension, you will be taken to the RemoteView login screen. Click "Log in with SSO", enter your email address on the next screen, and click the "Confirm" button to complete the login.06.png

07.png


② When Using the Auxiliary App

We also provide an auxiliary app that lets you skip the steps of clicking "Log in with SSO" and entering your email address, as described in the login behavior in ①. Please register the "[For SAML Auxiliary Use] RemoteView" app to use it.
Note: The auxiliary app can only be used in a PC browser.


Add the app using the same procedure as a normal app registration, either as the administrator or by the user themselves.

08.png

② When Using the Mobile App

  1. Launch the mobile app, click "Log in with SSO", enter your email address on the next screen, and click the "Confirm" button.
    09.PNG 10.PNG


  2. You will be taken to the TrustLogin authentication screen. Once you complete authentication, the login will be finished.
    11.PNG

    Note: If the screen does not display correctly after authentication, please log in again.
    Note: If client authentication is configured, SSO is not available in the mobile app.