This page introduces the steps for members to register a device using a PC.

For instructions on registering a device using a mobile device, please refer to this page.

Note: Up to 3 authentication devices can be registered per user.

Note: There is currently a bug where the TrustLogin app crashes during device registration if you are already logged in to the app. A fix is planned.

We apologize for the inconvenience, but please log out of the app before registering. (As of December 2024)

Setup Method

1. Subject: [TrustLogin] Request to Register a Push Notification Authentication Device
   Open the push notification authentication setup URL included in this email on your PC.
   
2. If you have not installed the TrustLogin mobile app (version 4.0 or later), scan the QR code to install the mobile app.
   
   Note: If you are unable to scan the QR code, try moving your smartphone closer to the screen.
   Note: On older devices or devices with lower-performance cameras, it may take longer to read the QR code.
   Note: Some Android devices' built-in camera apps do not support QR code scanning; in that case, you will need to install a separate QR code scanning app.
   
   If you have already installed the app, proceed to the next step.
   
   
   
3. In "Device Registration Method" STEP 1, display the QR code via "Show QR Code" and scan it using your mobile device's camera app.
   
   
   
4. Once the scan is successful, "Open with TrustLogin" will appear at the top of the screen. Tap it.
   
   
5. Follow the screen displayed on your device and click the "Register" button.
   
   [iOS]
   
   
   [Android]
   
   
6. "Device Registration Complete" will be displayed.
   
   [iOS]
   
   
   [Android]
   
   
   
   Note: If the authentication setup URL has expired, or if you want to register another device,
   　please refer to "How to Generate the Approved Device QR Code" below.
   　If the "Approved Device Registration QR Code" is not displayed on the "My Page > Profile" screen,
   　please ask your administrator to resend the email.
   　

How to Generate the Approved Device QR Code

Only when the administrator has allowed members to add approved devices can members generate their own QR code for approved device registration.

1. Open "Profile" in the upper right of My Page.
   
   
   
2. Click "Show Approved Device Registration QR Code."
   (If the administrator has not allowed members to add approved devices, this will not be displayed. In that case, please ask your administrator to generate the QR code or resend the email.)
   
   
   
3. A confirmation message will appear; select "Yes."
   
   
   
4. After this, you can add devices using the same steps as Setup Method step 2 onward. Note that up to 3 approved devices can be registered.

Next, please refer to the following to actually log in.

→ 3-1. (For Members) How to Log In (Initial Browser Registration and Subsequent Logins) [PC]