HUE Chatbot SAML JIT Setup Guide

Item

Details

Pre-check

  • Prior configuration in HUE Chatbot is required.

  • SAML authentication is available for the chatbot screen.

  • With SAML JIT, new users are created in the chatbot screen using their email address.
  • For the latest setup instructions, please refer to the manual provided by HUE Chatbot.

Name ID

Email address

Custom attribute Note: For how to configure custom attributes, see here

SP-side Configuration

Configured by the administrator

Request configuration from the SP

Provisioning

API-based Provisioning supported (account management available in TrustLogin)

SAML JIT Provisioning supported (account management available in TrustLogin; user deletion not supported)

None (accounts created in each system)

Access Method

SP-Initiated SSO

IdP-Initiated SSO

Verified Operation by Device

PC - Browser

PC - Desktop App

iOS - Standard Browser (Safari)

iOS - TrustLogin Mobile App In-App Browser

iOS - Native App

Android - Standard Browser (Chrome)

Android - TrustLogin Mobile App In-App Browser

Android - Native App

TrustLogin Admin Page Settings

  1. Log in to TrustLogin, open the "Admin Page > App" menu, and click the "Register App" button in the upper right of the screen.
    01.png

  2. Search on the "Register Company App" screen and select "HUE Chatbot (SAML)".
    HUE Chatbot.png

  3. Download the metadata from the "Download Metadata" button under "Identity Provider Information".03.png

Now, switch to configuring HUE Chatbot.
Do not click the "Register" button yet — open HUE Chatbot in a separate window.

HUE Chatbot Settings

  1. Open the HUE Chatbot admin screen and open "SAML Authentication Settings".
    HUE Chatbot01.png

  2. Configure the "SAML Authentication Settings" screen as follows, and click the "Update" button.
    Response URL (ACS) Note it down using the Copy button
    Identifier (Audience) Note it down using the Copy button
    IdP Metadata XML

    Upload the metadata you noted from TrustLogin using

    "Choose File"

    SAML Attribute Name for Email

    email


    HUE Chatbot02.png

Now return to the TrustLogin admin page again.

TrustLogin Admin Page Settings (Continued)

  1. Configure "Service Provider Settings" as follows.
    Login URL

    Red box: HUE Chatbot's "Tenant ID"

    Blue box: HUE Chatbot's "Content Name"

    Note: If performing SSO to the preview environment, enter
    "Content Name-staging" in the blue box.

    Entity ID The "Identifier (Audience)" you noted from HUE Chatbot
    ACS URL to Service The "Response URL (ACS)" you noted from HUE Chatbot

    HUE Chatbot05.png

  2. Save by clicking the "Register" button.

TrustLogin User Settings

① When a user adds the app from My Page

  1. Click the "Add App" button on "My Page".
  2. On the "Register App" screen, select "HUE Chatbot (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter it and click the "Register" button.

②When an administrator adds members

  1. Search for and click the "HUE Chatbot (SAML)" app in the "Admin Page > App" menu.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.

HUE Chatbot SAML JIT Setup Guide

Item

Details

Pre-check

  • Prior configuration in HUE Chatbot is required.

  • SAML authentication is available for the chatbot screen.

  • With SAML JIT, new users are created in the chatbot screen using their email address.
  • For the latest setup instructions, please refer to the manual provided by HUE Chatbot.

Name ID

Email address

Custom attribute Note: For how to configure custom attributes, see here

SP-side Configuration

Configured by the administrator

Request configuration from the SP

Provisioning

API-based Provisioning supported (account management available in TrustLogin)

SAML JIT Provisioning supported (account management available in TrustLogin; user deletion not supported)

None (accounts created in each system)

Access Method

SP-Initiated SSO

IdP-Initiated SSO

Verified Operation by Device

PC - Browser

PC - Desktop App

iOS - Standard Browser (Safari)

iOS - TrustLogin Mobile App In-App Browser

iOS - Native App

Android - Standard Browser (Chrome)

Android - TrustLogin Mobile App In-App Browser

Android - Native App

TrustLogin Admin Page Settings

  1. Log in to TrustLogin, open the "Admin Page > App" menu, and click the "Register App" button in the upper right of the screen.
    01.png

  2. Search on the "Register Company App" screen and select "HUE Chatbot (SAML)".
    HUE Chatbot.png

  3. Download the metadata from the "Download Metadata" button under "Identity Provider Information".03.png

Now, switch to configuring HUE Chatbot.
Do not click the "Register" button yet — open HUE Chatbot in a separate window.

HUE Chatbot Settings

  1. Open the HUE Chatbot admin screen and open "SAML Authentication Settings".
    HUE Chatbot01.png

  2. Configure the "SAML Authentication Settings" screen as follows, and click the "Update" button.
    Response URL (ACS) Note it down using the Copy button
    Identifier (Audience) Note it down using the Copy button
    IdP Metadata XML

    Upload the metadata you noted from TrustLogin using

    "Choose File"

    SAML Attribute Name for Email

    email


    HUE Chatbot02.png

Now return to the TrustLogin admin page again.

TrustLogin Admin Page Settings (Continued)

  1. Configure "Service Provider Settings" as follows.
    Login URL

    Red box: HUE Chatbot's "Tenant ID"

    Blue box: HUE Chatbot's "Content Name"

    Note: If performing SSO to the preview environment, enter
    "Content Name-staging" in the blue box.

    Entity ID The "Identifier (Audience)" you noted from HUE Chatbot
    ACS URL to Service The "Response URL (ACS)" you noted from HUE Chatbot

    HUE Chatbot05.png

  2. Save by clicking the "Register" button.

TrustLogin User Settings

① When a user adds the app from My Page

  1. Click the "Add App" button on "My Page".
  2. On the "Register App" screen, select "HUE Chatbot (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter it and click the "Register" button.

②When an administrator adds members

  1. Search for and click the "HUE Chatbot (SAML)" app in the "Admin Page > App" menu.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.