|
Item |
Details |
|
|---|---|---|
|
Pre-check |
|
|
|
Name ID |
〇 |
Email address |
|
Custom attribute Note: For how to configure custom attributes, see here |
||
|
SP-side Configuration |
〇 |
Configured by the administrator |
|
Request configuration from the SP |
||
|
Provisioning |
API-based Provisioning supported (account management available in TrustLogin) |
|
| 〇 |
SAML JIT Provisioning supported (account management available in TrustLogin; user deletion not supported) |
|
|
|
None (accounts created in each system) |
|
|
Access Method |
〇 |
SP-Initiated SSO |
|
〇 |
IdP-Initiated SSO |
|
|
Verified Operation by Device |
〇 |
PC - Browser |
|
ー |
PC - Desktop App |
|
|
〇 |
iOS - Standard Browser (Safari) |
|
|
〇 |
iOS - TrustLogin Mobile App In-App Browser |
|
|
ー |
iOS - Native App |
|
|
〇 |
Android - Standard Browser (Chrome) |
|
|
〇 |
Android - TrustLogin Mobile App In-App Browser |
|
|
ー |
Android - Native App |
|
TrustLogin Admin Page Settings
-
Log in to TrustLogin, open the "Admin Page > App" menu, and click the "Register App" button at the top right of the screen.
- Search on the "Register Company App" screen and select "OneDesk (SAML)".
- Download the metadata from the "Download Metadata" button in the "Identity Provider Information" section.
Now, switch to configuring OneDesk.
Do not click the "Register" button yet — open OneDesk in a separate window.
OneDesk Configuration
- Log in to OneDesk as an administrator, click the profile icon at the top right of the screen, and select "Administration>Integrations".
- Open the "Single Sign On" tab and configure it as follows.
Entable SSO for users Turn the toggle on SAML Turn SAML ON and click Expand OneDesk Metadata URL Copy the unique value at the end of the URL and make a note of it
[Example] https://app.onedesk.com/sso/saml/metadata/alias/onedesk.com_xxxx
OneDesk SSO Login URL URL for SP-Initiated login; make a note of it if needed
Upload Metadata File Use Choose File to upload the metadata you obtained from TrustLogin
Entable User Provisioning Turn Entable User Provisioning on and click Expand Email Attribute Email First Name Attribute FirstName Last Name Attribute LastName
Now return to the TrustLogin Admin Page again.
TrustLogin Admin Page Settings (Continued)
- Configure "Service Provider Settings" as follows.
Entity ID The unique value at the end of the OneDesk Metadata URL you obtained from OneDesk ACS URL to Service The unique value at the end of the OneDesk Metadata URL you obtained from OneDesk
- Save by clicking the "Register" button.
TrustLogin User Settings
① When a User Adds the App via My Page
- Click the "Add App" button on "My Page".
- On the "App Registration" screen, select "OneDesk (SAML)" and click the "Next" button at the top right of the screen.
- If you want to change the "Display Name", enter it, then click the "Register" button.
②When an Administrator Adds a Member
- Search for and click the "OneDesk (SAML)" app in the "Admin Page > App" menu.
- Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.