This page explains how to check the unique device information required for identifying each device with the Device Restriction feature.
| Supported OS | Unique Device Information Used for Identification | How to Check |
|
Windows 8.1 or later, 64-bit Note: .NET Framework 4.8 runtime is required. |
MAC address (the MAC address of the first valid physical network adapter) |
Please check here |
| macOS 10.12 or later | MAC address (the MAC address of the Wi-Fi adapter) |
Please check here |
| iOS / iPadOS 15.6 or later | IMEI | Please check here |
| Android 9.0 or later | Device ID | Please check here |
How to Check on Windows
Launch PowerShell and run the following command.
Get-WmiObject -query "Select MacAddress, PNPDeviceId from Win32_NetworkAdapter WHERE (Manufacturer != 'Microsoft' AND PhysicalAdapter = 'true') AND NOT PNPDeviceID like 'ROOT\\%'"
How to Check on macOS
- Open "System Preferences" from the Apple menu.
- Open "Network."
- Open "Advanced."
- The MAC address is displayed next to "Wi-Fi Address."
How to Check on iOS
You can check this from the "Settings" app. For details, please refer to the page below.
(External site) Find the serial number, IMEI/MEID, and ICCID in Settings
How to Check on Android
- Launch the Secure Authentication Suite app (version 1.0.6 or later) and tap the logo five times.
- The Device ID will be displayed. Please copy it.
(Reference) About Hiding the Physical Address
If the device is configured to hide its physical address, a mismatch may occur between the following two values:
- The physical address checked on the device
- The MAC address shown as identification information on the TrustLogin Admin Page
To prevent a mismatch in identification information, if this setting is enabled, please temporarily turn it off on the device.
Below, as an example, we introduce how to turn off the physical address hiding setting on a Windows device.
Note: You may turn the setting back on once the device certificate installation is complete.
- Open "Start > Settings."
- Open "Network & internet."
- From "Wi-Fi" in the left-hand menu, turn off "Use random hardware addresses" under
"Random hardware addresses."
This completes the setting. You may turn this back on once the device certificate installation is complete.