How to Configure SAML Authentication for ChatPlus

Item

Details

Pre-check

  • Advance configuration on the ChatPlus side is required.

  • You must create a ChatPlus account using the same email address as your TrustLogin account.

  • For the latest setup instructions, please refer to the manual provided by ChatPlus.

Name ID

Email address

Custom attribute Note: For instructions on how to configure custom attributes, see here

SP-Side Configuration

Configured by the administrator

Request configuration from the SP

Provisioning

Supports provisioning via API (accounts can be managed from TrustLogin)

Supports SAML JIT provisioning (accounts can be managed from TrustLogin; user deletion not supported)

None (accounts are created in each individual system)

Access Method

SP-Initiated SSO

IdP-Initiated SSO

Verified Device Compatibility

PC - Browser

PC - Desktop App

iOS - Standard Browser (Safari)

iOS - TrustLogin Mobile App In-App Browser

iOS - Native App

Android - Standard Browser (Chrome)

Android - TrustLogin Mobile App In-App Browser

Android - Native App

TrustLogin Admin Page Configuration

  1. Log in to TrustLogin, open the "Admin Page > Apps" menu, and click the "Register App" button in the upper right of the screen.
    01.png

  2. On the "Register Corporate App" screen, search for and select "ChatPlus (SAML)".
    ChatPlus1.png

  3. Note down the values of "IdP URL" and "Issuer/Entity ID" under "Identity Provider Information", and download the certificate using the "Get Certificate" button.
    03.png

At this point, switch to configuring the ChatPlus side.
Do not click the "Register" button yet — open ChatPlus in a separate window.

ChatPlus Configuration

  1. Log in with an administrator account and open "Settings icon (upper right) > SSO Settings".
    Configure each item as follows and click the "Register" button to save.
    Note down the values of "Audience" and "ACS URL".
    Identifier (Entity ID) The "Issuer/Entity ID" obtained from TrustLogin
    Login URL The "IdP URL" obtained from TrustLogin
    Certificate The "certificate" obtained from TrustLogin

    04.png

Return to the TrustLogin Admin Page again.

TrustLogin Admin Page Configuration (Continued)

  1. Configure "Service Provider Settings" as follows.
    Entity ID The "Audience" obtained from ChatPlus
    ACS URL for Service The "ACS URL" obtained from ChatPlus

    05.png

  2. Click the "Register" button to save.

  3. Add a TrustLogin user to the app, and try testing whether SSO succeeds.
    If ChatPlus is already open in your browser, the login screen may appear and SSO may not complete. In that case, log out of ChatPlus once and restart your browser.

TrustLogin User Settings

① When a User Adds the App from My Page

  1. Click the "Add App" button on "My Page".
  2. On the "Register App" screen, select "ChatPlus (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter a new one, then click the "Register" button.

② When an Administrator Adds a Member

  1. In the "Admin Page > Apps" menu, search for and click the "ChatPlus (SAML)" app.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.

How to Configure SAML Authentication for ChatPlus

Item

Details

Pre-check

  • Advance configuration on the ChatPlus side is required.

  • You must create a ChatPlus account using the same email address as your TrustLogin account.

  • For the latest setup instructions, please refer to the manual provided by ChatPlus.

Name ID

Email address

Custom attribute Note: For instructions on how to configure custom attributes, see here

SP-Side Configuration

Configured by the administrator

Request configuration from the SP

Provisioning

Supports provisioning via API (accounts can be managed from TrustLogin)

Supports SAML JIT provisioning (accounts can be managed from TrustLogin; user deletion not supported)

None (accounts are created in each individual system)

Access Method

SP-Initiated SSO

IdP-Initiated SSO

Verified Device Compatibility

PC - Browser

PC - Desktop App

iOS - Standard Browser (Safari)

iOS - TrustLogin Mobile App In-App Browser

iOS - Native App

Android - Standard Browser (Chrome)

Android - TrustLogin Mobile App In-App Browser

Android - Native App

TrustLogin Admin Page Configuration

  1. Log in to TrustLogin, open the "Admin Page > Apps" menu, and click the "Register App" button in the upper right of the screen.
    01.png

  2. On the "Register Corporate App" screen, search for and select "ChatPlus (SAML)".
    ChatPlus1.png

  3. Note down the values of "IdP URL" and "Issuer/Entity ID" under "Identity Provider Information", and download the certificate using the "Get Certificate" button.
    03.png

At this point, switch to configuring the ChatPlus side.
Do not click the "Register" button yet — open ChatPlus in a separate window.

ChatPlus Configuration

  1. Log in with an administrator account and open "Settings icon (upper right) > SSO Settings".
    Configure each item as follows and click the "Register" button to save.
    Note down the values of "Audience" and "ACS URL".
    Identifier (Entity ID) The "Issuer/Entity ID" obtained from TrustLogin
    Login URL The "IdP URL" obtained from TrustLogin
    Certificate The "certificate" obtained from TrustLogin

    04.png

Return to the TrustLogin Admin Page again.

TrustLogin Admin Page Configuration (Continued)

  1. Configure "Service Provider Settings" as follows.
    Entity ID The "Audience" obtained from ChatPlus
    ACS URL for Service The "ACS URL" obtained from ChatPlus

    05.png

  2. Click the "Register" button to save.

  3. Add a TrustLogin user to the app, and try testing whether SSO succeeds.
    If ChatPlus is already open in your browser, the login screen may appear and SSO may not complete. In that case, log out of ChatPlus once and restart your browser.

TrustLogin User Settings

① When a User Adds the App from My Page

  1. Click the "Add App" button on "My Page".
  2. On the "Register App" screen, select "ChatPlus (SAML)" and click the "Next" button in the upper right of the screen.
  3. If you want to change the "Display Name", enter a new one, then click the "Register" button.

② When an Administrator Adds a Member

  1. In the "Admin Page > Apps" menu, search for and click the "ChatPlus (SAML)" app.
  2. Click "Add Member", select the user to add from the member list, and click the "Register" button to add them.