This page explains how members can configure the device certificate feature.

・With the device certificate feature, only devices approved by the administrator
　will be able to log in to TrustLogin.

・To have a device approved by the administrator,
　members must install and operate the certificate import tool.
　Please refer to the operation manual via the link below and proceed accordingly.

Note: When logging in via Secure Authentication Suite, FIDO authentication is not supported due to the specifications of the internal browser,
　so please use password authentication.

User Manual

How to "Request" a Certificate

These are the steps for those who have been assigned the device restriction option by their administrator.
If you received an email titled "[GMO TrustLogin] Notice on How to Use the Device Certificate Option," please check the information below.

■ PC
　For Windows Users
　For MacOS Users

■ Mobile
　For iOS Users
　For Android Users

How to "Install" a Certificate

This page is for those whose certificate request has been approved by the administrator.
If you received an email titled "[GMO TrustLogin] Your Device Certificate Is Ready to Download", please check
the information below.

■ PC
　For Windows Users
　For MacOS Users

■ Mobile
　For iOS Users
　For Android Users

Troubleshooting

Frequently asked questions are compiled on this page. Please check it if you run into any issues.