Which error message is displayed on your screen?

Your e-mail address or password is incorrect.

If this message appears, double-check your e-mail address or password.

If you forgot your password, reset your password from “Forgot Your Password?”

You cannot log in. This account has been locked.

After a limited number of failed attempts to sign in, your account will be temporarily disabled and you will not be able to log in.

When this happens, SKUID sends you an e-mail to your registered e-mail address titled “<SKUID> How to Unlock your Account”.

Please click the URL on the e-mail to unlock your account.

In case you did not receive this e-mail, request for resending of the e-mail from “My Account is Locked”.