▼ Video explanation of how to reset your password:

How to Reset Your Password

If you have lost your password, please reset it here.
(You can also reset your password from "Forgot your password?" on the login screen.)

Once you submit the request here, an email with the subject "[TrustLogin] Password Reset Notification" will be sent to your registered email address.
The email contains a URL for resetting your password. Please use that URL to complete the password reset.

If Your Account Has Been Locked

If you enter an incorrect password four or more times in a row, your account will be temporarily disabled and you will be unable to log in.

In this case, an email will be sent to your registered email address
with the subject "[TrustLogin (formerly SKUID)]LockRelease Instructions".

The email contains a URL for unlocking your account. Please use that URL to unlock your account.

Once the account is unlocked, an email will be sent to your registered email address
with the subject "[TrustLogin (formerly SKUID)] Account Unlock Notification".

If you have not received the unlock instructions email, please request that it be resent from "If your account has been locked."